We ship worldwide and work with a network of trusted designers and suppliers based both in the United States and overseas. This allows us to offer a wide variety of products while keeping prices fair and delivery efficient.
Processing Time
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Orders are typically processed and shipped same day, but it can take up to 1–3 business days after payment is confirmed.
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During sales, holidays, or high-demand periods, processing may take slightly longer.
Shipping & Delivery Times
Delivery times vary depending on the item’s origin and destination:
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Items shipped from the USA: Arrive within 2–5 business days for U.S. customers and around 5–10 business days for most international destinations.
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Items shipped from overseas: Usually arrive within 7–15 business days, depending on your location and local customs processing.
- Always check the estimated delivery timeline displayed on the product pages for accuracy.
Please note: Due to occasional carrier delays, some orders may arrive later than the estimated delivery window. We appreciate your patience.
Multiple Shipments
If your order includes multiple items, they may be shipped separately. This helps us ensure each product arrives as quickly as possible.
Shipping Costs
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Shipping fees are calculated at checkout based on your location, shipping method, and order weight.
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Free shipping promotions (if available) will be clearly displayed at checkout.
Order Tracking
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Once your order has shipped, you’ll receive a confirmation email with tracking details.
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You can track your package using the link provided.
Customs & Duties (International Orders)
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International orders may be subject to customs fees, import taxes, or duties charged by the destination country.
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These fees are the responsibility of the customer and are not included in your order total.
Incorrect Shipping Information
Lost, Damaged, or Delayed Packages
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If your order is lost or arrives damaged, contact us immediately at info@aluovi.com with your order number and details.
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We’ll work with the carrier to resolve the issue promptly.
Contact Us
For all shipping inquiries:
📧 info@aluovi.com
📞 08129203691